BY REGISTERING FOR THE SERVICE:

• You agree with the below General Terms and Conditions for access to VIVABILL.BG and the services on it;
• You agree the e-mail address/es provided by you to be used for duly delivering of monthly bills and invoices for the services used by you;
• You confirm the data provided by you and accept the actions performed with your registration to be considered as binding electronic statements and electronic signature in your relations with VIVACOM.

GENERAL TERMS AND CONDITIONS FOR ACCESS TO CONTENT AND SERVICES ON VIVABILL.BG

1. The present terms regulate the terms and conditions for access to VIVABILL.BG (hereinafter referred to as "the Site") and use of the content and services offered in it by the VIVACOM customers (hereinafter referred to as "Customers").
   The Site and the services on it are provided by "Bulgarian Telecommunications Company" EAD (VIVACOM), UIC 831642181, with registered address 115 I, Tsarigradsko Shose Blvd. 1784 Sofia, Bulgaria.
   The Site, the services offered in it and these terms are subject to amendments by VIVACOM at any time. Changes in the general terms become effective from the date they are published or at an expressly specified other date.
2. When there are additional terms and conditions and/or prices applicable for specific services and content they shall be expressly published.
3. The access to the content and services on the Site is provided after registration with username (e-mail) and the last 4 UIN digits (for residential customers) or customer code (for business customers).
   The registration is performed by following the instructions on the Site.
   With registration in the Site the Customer accepts and agrees to comply with the present General Terms and Conditions.
4. Only Customers authorized with username and last 4 UIN digits (for residential customers) or customer code (for business customers) (“Site access data”) can use the services provided in the Site.
5. The Customer is obliged to keep his Site access data confidential and not to provide it to other persons.
   Any use of the Site access data, is deemed to be performed by the person to whom it has been provided by VIVACOM and are binding for that person even if he has not authorized or approved that use of his Site access data, unless it is proven that it has been disclosed by illegal means to a third person.
   Electronic statements confirmed with the Site access data created by the person who uses the respective communication services of VIVACOM shall have effect as signed with handwritten signature based on art. 13 of the Electronic Document and Electronic Signature Act.
6. VIVACOM shall keep confidential any messages and shall not disclose the Site access data and other personal data provided by its Customers, without their prior consent, except when such obligation is imposed on it by applicable legal acts.
7. VIVACOM has the right to add or suspend services in its internet sites, to change their prices, structure, the way for access and registration for them and to terminate their use by separate or all Customers.
8. VIVACOM has the right to terminate unilaterally and without notice the access to the services provided on the Site in the following cases:
2. 8.1. It is established or it can be reasonably supposed that the Customer is sending via Internet, SMS messages with advertizing, commercial purposes, obscene, offensive, defamatory and/or threatening texts and/or images, including based on religious, ethnical or political grounds and/or with pornographic content;
4. 8.2. It is established or it can be reasonably supposed that the Customer with its actions is damaging the public image of VIVACOM, is breaching the applicable laws, international treaties or is threatening the operation of the software programs or technical resources with which are provided the services, including of other operators.
9. In case of illegal actions under the above article of these terms and/or in case of request by competent authorities in Bulgaria VIVACOM may provide all data about the identity and actions of the Customer to the competent authorities.
10. VIVACOM is not responsible in respect of the Customer for:
1. 10.1. loses, direct of consequential damages of any kind sustained by the Customer as a result of use of services on the Site by him or due to unavailability of such services;
2. 10.2. inability of the Customer to use certain services;
3. 10.3. claims by third parties against the Customer in relation to his use of the services;
11. VIVACOM does not give any explicit or deemed warranties about the information, content, services, functionalities and accessibility to the Site.
    In case the Site does not meet the requirements of the Customer his only remedy is the right to stop using the site.
12. VIVACOM is not responsible for the content of the third party web sites to which links from the Site redirect.
13. In no case shall be VIVACOM responsible for indirect damages related to the Site, its content and its availability. To the extend permitted by applicable laws any predictable or consequential damages related to the Site, its content and availability shall be limited to the amount paid by the Customer for use of the services on the Site.
14. VIVACOM is not responsible in cases when due to the operability of software or technical resources of other operators in internet or of telecommunication connections in and/or outside the country, a registered Customer can not use partly or entirely the possibilities of the services offered on VIVACOM`s Site.

    Intellectual property rights

15. The content of the Site is subject to intellectual property rights of VIVACOM or third parties.
    The content includes, but is not limited to, all texts, images, music and audio-visual works, design, logos, arrangement, software, technologies and others.
16. The trade marks, logos and names used on the Site are intellectual property of their respective owners.
17. The Site and the services on it are intended for use in the territory of Republic of Bulgaria only.
18. Except it is specified otherwise, VIVACOM is the solely entitled to the right to distribute the content of the Site. Any copying and distribution of content from the Site unless it is explicitly allowed is a violation of the Authors Rights and Related Rights Law and other applicable laws and is subject to relevant penalties.
19. VIVACOM grants only the nonexclusive, nontransferable right for personal use, including displaying of the content of the Site only on devices for personal use and is not granting any rights except those for personal use and does not warrant anything in relation to quality, possibility for usage, third parties claims against the customer in relation to the use of the content.
20. Any information, data, works of art and others, except for personal data, sent by Customers of the Site to VIVACOM are deemed not confidential and the person sending them is responsible for the legal compliance of this content and the right for its distribution and their sending gives VIVACOM the right to use them freely in any way in its discretion.
21. In case of registering of violations of copyright and other intellectual property rights and other problems related to the access, functioning and content of the Site the Customer may submit a signal on phone number 123 for customer service.

    Personal data

22. VIVACOM shall use the personal data provided in relation with use of the Site in strictest confidentiality and in compliance with the requirements of the Personal Data Protection Law.
23. VIVACOM may use cookies for automated identification of the Customers.
24. The personal data shall be used only by VIVACOM for the purpose of providing of personalized services and for contacting its clients.
    

    Other terms

25. For all matters not arranged in these General Terms and Conditions the legislation of Bulgaria shall be applicable.
26. In case of disputes the parties shall endeavour to resolve them amicably by mutual agreement. If no agreement can be reached each party may refer the dispute for resolution by the competent Bulgarian court.